FAQ

Bonus & Coupon

• OrangeX Bonus Introduction
• OrangeX Bonus & Coupon

Withdrawal

• How to Add a Withdrawal Address
• How to Submit an On-chain Withdrawal Request
• What are Withdrawal Fees & Minimum Withdrawal Amount?
• What's Market/Limit/Conditional Order?
• Fee Structures on OrangeX

Deposit

• How to Deposit on OrangeX?

Identity Verification

• How to Submit a Request for Enterprise KYC Verification?
• What is KYC? How to pass KYC verification?

2FA & Security Settings

• How to Disable Your Google Authenticator
• What is Google Authentication? How to enable it?

General Account Settings

• How to Reset Your Password?
• How to check your Account UID?
• What is Proof of Reserves, and Why is it Important?
• How to change the currency or language？
• How to log in to your OrangeX account through QR code?